How to Study and Qualify to Work in a Hotel in South Africa
The hotel industry is one of the most exciting and people-focused career paths in South Africa. Whether you dream of becoming a front desk manager, a chef, or working behind the scenes in events or housekeeping, there’s a place for you in hospitality.
Want a career in hospitality? Here’s how to study and qualify to work in a hotel in South Africa, including training options and career paths.
Here’s how to get started.
Step 1: Finish High School
While some entry-level jobs don’t require a matric certificate, most formal training courses and management-track jobs do. Subjects like business studies, tourism, and hospitality studies can be helpful.
Step 2: Choose a Specialisation
Hotels are full of different roles. Think about what suits your interests and strengths:
- Front Office (Reception, Reservations)
- Food & Beverage (Chef, Waitstaff, Bar)
- Housekeeping
- Events and Banqueting
- Management and Administration
Step 3: Enrol in a Hospitality Training Course
South Africa has many reputable institutions offering hospitality qualifications:
Public Colleges:
- TVET Colleges (e.g. False Bay, Northlink) offer NATED courses in Hospitality Studies
- Duration: 18 months classroom + 18 months practical training
Private Institutions:
- International Hotel School
- Capsicum Culinary Studio
- Swiss Hotel School South Africa
These offer diplomas and certificates with industry-relevant, hands-on learning.
Step 4: Get Experience
Many hotels offer internships or in-service training. Entry-level positions (porter, kitchen assistant, housekeeping staff) are a great way to learn on the job. Once you’re in, you can work your way up. Remember, many jobs start at the bottom, but from there you can only go up.
Step 5: Stay Current and Keep Learning
The hospitality industry is always evolving. Stay updated with:
- Short courses in customer service, barista skills, event planning
- Online hospitality management training
- Industry events and networking
Final Thoughts
Working in a hotel is dynamic, people-centred, and full of growth potential. Whether you study full-time or work your way up through experience, South Africa’s hospitality sector has plenty of opportunities for those with passion and dedication.
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